Using the Financial Services Register (2024)

Find out how to check if a firm is authorised, what it means if you’re using an Appointed Representative, and what to do if a firm is unauthorised.

Using the Financial Services Register (1)

Using the Financial Services Register (2)

First published: 20/03/2023 Last updated: 14/12/2023 See all updates

On this page Using the Financial Services Register (3)

  • How to check a firm is authorised
  • Using authorised firms
  • What to do if a firm is unauthorised
  • Appointed Representatives

In the UK, almost all financial firms must be authorised by us.

Being authorised means that firms must meet certain standards and follow our rules.

These rules are there to make sure that you’re treated fairly, you’re protected, and the products and services you’re offered are suitable.

How to check a firm is authorised

You can check our Financial Services Register (FS Register) to make sure a firm or individual is authorised. It will also tell you the activities the firm has permission for.

Search the FS Register

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If the firm is authorised, check it haspermission forthe products and services you need, to reduce the risk of something going wrong.

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Check the firm’s contact details and make sure they match the contact details you’ve been given. If there aren’t any contact details listed, or the firm says they’re out of date, call us on 0800 111 6768.

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If the firm is authorised but you’re not sure what protections you have, ask the firm using the details on the FS Register.

You should also check with the Financial Ombudsman Service and Financial Services Compensation Scheme (FSCS) to get a better idea of how you’d be covered if something went wrong.

If you’re struggling to check the FS Register, find out how to contact us.

Using authorised firms

If a firm is authorised, it gives you greater protection if things go wrong. 

If you deal with a firm that isn’t authorised, or that doesn’t have permission for the activities you need, you won’t have access to the Financial Ombudsmanif you have a complaint.

You also won’t be protected by the FSCSif the firm goes out of business. This means that it’s unlikely you’d get your money back.

What to do if a firm is unauthorised

Unfortunately, there are firms that work without our authorisation. This is against the law.

If we’ve published a warning about an unauthorised firm, this will appear on the FS Register when you search for the firm.

Some unauthorised firms might appear as clone firms. A clone firm is a copy of a genuine, authorised firm. Scammers pretend to be working for the authorised firm to con you.

For a full list of the firms we’ve published warnings about, you can search our Warning List.

Find out more about how to protect yourself from scams.

No longer authorised or revoked firms

If you see a firm that's 'No longer authorised' or 'Revoked' it means that the firm's authorisation has been cancelled and you should avoid dealing with it.

What it means if a firm is no longer authorised or revoked

When a firm shows as 'No longer authorised' or 'Revoked' it can no longer carry on any regulated activities.

Firms can apply to voluntarily cancel their authorisation, for example if they’re no longer carrying on any regulated activities. These firms appear on the FS register as 'No longer authorised'.

However, some firms are cancelled following enforcement action. These firms appear on the FS Register as 'Revoked'.

Some revoked firms may apply to have their authorisation reinstated (by applying for an annulment). But even if a firm does apply for an annulment, you should still avoid dealing with it unless its application is successful. Then its status on the FS Register will show as 'Authorised' again.

You can check 'Disciplinary and regulatory action' on the firm’s FS Register page to find out why its authorisation was revoked.

Appointed Representatives

You may notice that some firms on the FS Register are listed as Appointed Representatives (ARs). This means they’re carrying out activities on behalf of another firm, known as their principal.

ARs can have more than one principal. The principal agrees what activities the AR can do and is responsible for that business.

It’s important you check with the principal what these activities are. If the AR has gone beyond the activities the principal has allowed, you may not be protected by the Financial Ombudsman or the FSCS if something goes wrong.

You can find contact details for ARs and principal firms on the FS Register.

Page updates

: Information added Check protections with Financial Ombudsman and FSCS.

: Information added No longer authorised or revoked firms.

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On this page Using the Financial Services Register (4)

  • How to check a firm is authorised
  • Using authorised firms
  • What to do if a firm is unauthorised
  • Appointed Representatives

More information

Using the Financial Services Register (2024)

FAQs

What is the financial services register? ›

The Financial Services Register is a public record that lists all regulated and approved financial services and individuals. The Financial Conduct Authority (FCA), which approves almost all financial services activities in the UK, manages the Register.

What is the purpose of the financial services guide? ›

A guide that contains information about the entity providing you with financial advice. It should explain the financial service offered, the fees charged and how the person or company providing the service will deal with complaints.

Do I need to be registered with the FCA? ›

Most firms providing financial services need to be authorised by us or registered with us.

How much does it cost to get FCA approved? ›

Update 340: FCA authorisation and application fees
Application /ActivityPrevious CostNew Cost
Authorisation – Insurance Distribution (Category 4)£1500£2500
VoP – same permission category / fee block (Category 2)£250£500
Variation – new fee blockUnchanged – 50% of relevant fee block / Category charge
5 more rows
Aug 2, 2022

How does Financial Services work? ›

Accept deposits and repayable funds and make loans: Providers pay those who give them money, which they in turn lend or invest with the goal of making a profit on the difference between what they pay depositors and the amount they receive from borrowers.

What is a financial register? ›

Register has several different definitions. In finance, the term often pertains to the recording of a financial event, an aggregation of stored data, or a record of charges.

Who is exempt from FCA registration? ›

Some firms engaged in regulated activities don't, depending on the circ*mstances, need to be authorised by us. These can include: professional firms – such as solicitors, accountants or actuaries.

How do you get approved by the FCA? ›

You must submit your application through Connect. Along with your application form, you'll need to include: a regulatory business plan and all the required forms. financial forecasts – learn how to prepare your your firm's financial information.

What happens if you don't comply with FCA? ›

We use a wide range of enforcement powers – criminal, civil and regulatory – to protect consumers and act against firms and individuals that don't meet our standards. These powers include imposing financial penalties, prohibiting individuals from carrying out regulated activities, public censure and prosecution.

How long does it take to get FCA registered? ›

It could take between 3 to 6 months (or longer) for the FCA to complete their review and to grant approval, however, the FCA has up to 12 months to review and decide whether they should authorise the firm or not. More complex firms will usually take longer to obtain FCA authorisation than more straightforward firms.

Who pays FCA fees? ›

Each year your firm pays regulatory fees and other charges (levies). Your fees and levies fund the Financial Conduct Authority (FCA) but also contribute to other organisations: Payment Systems Regulator (PSR)

How much is the FCA annual fee? ›

Minimum standard fee

Most firms with the 'A' fee-blocks will pay a minimum fee of £1,500 to the FCA. However, if your firm is dual-regulated by the Prudential Regulation Authority (PRA) and the FCA, the minimum fee will be £875 to the FCA and £600 to the PRA. Some firms pay a reduced minimum fee.

What is the FCC in financial services? ›

Financial Crime Compliance (FCC) is a process to ensure your bank or financial institution is meeting the policies, standards, and regulations laid by the Financial Crimes Enforcement Network (FinCEN) of the United States Treasury Department.

Who is financial services register number 312078? ›

Further details can be found at www.lendingstandardsboard.org.uk. Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078). Barclays Smart Investor is a trading name of Barclays Investment Solutions Limited.

What is financial services records? ›

Financial records are any type of records that pertain to a company's financial activities. This can include accounting records, bank statements, tax documents, and more. Financial records provide information about a company's income, expenses, assets, liabilities, and equity.

What does financial services group do? ›

Financial services are a broad range of more specific activities such as banking, investing, and insurance. Financial services are limited to the activity of financial services firms and their professionals, while financial products are the actual goods, accounts, or investments they provide.

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