Your Over-the-Counter (OTC) and Grocery Card (2024)

Your Over-the-Counter (OTC) and Grocery Card (1)

As a VNS Health Total (HMO D-SNP) member in 2024, you get a card that gives you up to $266 each month to purchase hundreds of OTC and Grocery items. For a complete list of eligible items, as well as instructions on how to activate your card and use your OTC and Grocery benefits, please see the Over-the-Counter (OTC) and Grocery Program Catalog.

You can also use your card to have boxes of farm fresh produce or prepared healthy meal boxes — heart healthy, diabetic friendly, low sodium, and more — delivered to your home. Use your OTC and Grocery Card number to log in to mybenefitscenter.com and order your healthy meal box or fresh produce from one of our partners below.

Eligibility for Special Supplemental Benefits for the Chronically Ill (SSBCI) is required for use of the grocery benefit.

Your Over-the-Counter (OTC) and Grocery Card (2)
Your Over-the-Counter (OTC) and Grocery Card (3)
Your Over-the-Counter (OTC) and Grocery Card (4)

Download the OTC app for your smartphone to easily find local stores where you can use your card, to check items in-store to see if they’re eligible, and to keep track of your OTC and Grocery Card balance. Find out how to get the app here.

Questions

For benefit questions, call your Care Team toll free:1-866-783-1444 (TTY: 711), weekdays, 8 am–8 pm.

For questions about an OTC order, call our partner Convey at 1-855-858-5937 (TTY: 711), Monday–Friday, 8 am–11 pm. Or go to mybenefitscenter.com 24 hours a day.

Here are some common questions members ask about the OTC and Grocery Program benefit. If you don’t find the answer to your question here, please call us.

Your Over-the-Counter (OTC) and Grocery Card (2024)

References

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