Retail Banking vs. Commercial Banking | Angel One (2024)

We have a variety of banking choices at our disposal. Banking services differ depending on the individual or organization. The retail banking model caters to the general public, with bank branches strategically placed across a city that works with retail customers on a regular basis. Commercial banking, on the other hand, helps businesses raise funds, extend loans, and offer advice. It offers business clients individualised credit that is tailored to their specific needs. A bank can do things like retail banking, corporate banking, merchant banking, investment banking, wealth management, and credit management, among other things.

What is retail banking, and why is it so important?

Retail banking, often known as consumer banking or personal banking, is a type of banking that caters to individual customers rather than huge organisations or enterprises. The term “retail banking” refers to mass-market banking geared toward the general people.

Local banks and large-scale corporate banks that provide services worldwide are examples of retail banks. Online and mobile banks have become increasingly popular as a result of technological advancements, and they provide the same services in a digital format.

The term “retail banking” refers to a wide range of products and services, including:

  • Savings and checking accounts
  • Deposit certificates (CDs)
  • Mortgages
  • Finance for vehicles
  • Credit cards are accepted.
  • Personal credit products such as home equity lines of credit (HELOCs) and other personal credit products
  • Currency exchange and remittance services

What is commercial banking, and how does it work?

Commercial banking, often known as corporate banking, provides financial services to businesses, corporations, institutions, and governments. Commercial banks offer commercial loans, worldwide trade and treasury services, and other business-oriented products. The commercial banking approach is designed to increase revenue rather than client base. Despite having a far smaller clientele than retail banks, commercial banks are often more profitable due to their affluent customers.

Corporations and other financial entities can get the following goods and services from commercial banks:

  • Loans and various types of credit
  • Services for treasury and cash management
  • Financing of equipment
  • Real estate for business
  • Finance for international trade
  • Employer-related services

Commercial banks provide services to their corporate clients through their investment banking units as well, such as asset management and securities underwriting.

Difference between Retail and Commercial Banks

Let’s look at how Retail and commercial banking are distinct in various aspects in more detail.

Services Provided

Both types of banks offer a diverse range of services to their customers. The following services are available to retail banking customers:

Savings and checking accounts

Customers can open checking and savings accounts with a retail bank. You must pay a monthly fee once you’ve opened a checking account.

A savings account pays a little greater interest rate than a checking account. You cannot, however, have checks issued on the account.

Mortgages

Clients of retail banks can choose from a variety of mortgage loan options. These loans can be used to buy a home or an investment property. Mortgages, in general, account for a significant portion of retail banking revenues due to their magnitude.

Vehicle Financing

Retail banks are another option for clients searching for auto finance. Existing auto loans can also be refinanced by the banks.

Credit Card services

For banks, credit cards are one of the most profitable sources of interest income. This is due to the fact that this service has some of the highest interest rates in the business.

There are many additional services available through retail banking, but these are the most common.

Loans and other forms of credit

Corporate banks, like retail banks, provide a variety of financing options. The fact that loans are involved is perhaps the most significant distinction. Corporate banking provides more reasonable services than retail banking.

Services for Treasury and Cash Management

Treasury and cash management services are also available to corporate banking clients. Clients can use such services to manage their working capital as well as satisfy their currency exchange demands.

Lending of Equipment

Clients can get a variety of equipment through tailored loans and leases. Equipment like this may be used in a range of industries, including manufacturing, information technology, and transportation.

Other services

Corporate banks also provide the following services:

Factoring letters of credit for trade financing

Clients of corporate banking may expect to discover a variety of products to satisfy their financial needs.

Clients to Be Targeted

The clientele of these two banks are vastly different.

Individuals are the focus of retail banking. Corporate clients, ranging from SMEs to big conglomerates, are the focus of commercial banking.

Transaction Volume and Value

The volume of transactions in retail banking is often high. However, because the client base comprises people and small enterprises, the transaction value is modest.

Commercial banking, on the other hand, has a substantially smaller transaction volume. The value of these transactions, on the other hand, is significantly larger because the customer base is often composed of large corporations.

Customization of Products

In general, there is limited product and service customization in retail banking. The majority of items are standardized, sometimes known as “off-the-shelf” products.

Corporate banking is unusual since the goods and services are highly customized to match the client’s individual requirements and preferences.

Conclusion

A commercial bank offers both retail and corporate banking services, which differ in a variety of ways, including customers, products/services supplied, and transaction amounts.

Retail banking is a type of mass-market banking that involves a large number of consumers and significant transaction volumes. Corporate banking, on the other hand, refers to the services provided by banks to businesses in order to help them develop and function more efficiently.

Retail Banking vs. Commercial Banking | Angel One (2024)

FAQs

Is commercial banking better than retail banking? ›

Despite having a far smaller clientele than retail banks, commercial banks are often more profitable due to their affluent customers. Corporations and other financial entities can get the following goods and services from commercial banks: Loans and various types of credit.

What explains the difference between retail and commercial? ›

Key Takeaway differences:

A retail lease is used where there is a sale of goods or services, often in a shopping centre (cluster of 5 or more stores). A commercial lease is used for warehouse, industrial or office space premises.

How do you distinguish retail banking and business banking? ›

Retail banking is the part of a bank that deals directly with individual, non-business customers. This operation brings in customer deposits that largely enable banks to make loans to their retail and business customers. Corporate, or business, banking deals with corporate and other business customers of varying sizes.

What explains the difference between retail and commercial banking quizlet? ›

What explains the difference between retail and commercial banking? Commercial banks loan money to small businesses, while retail banks loan money to large corporations.

Why do people choose commercial banks? ›

Commercial banks are a critical component of the U.S. economy by providing vital capital to businesses and individuals in the form of credit and loans. They provide a secure place where people save money, earn interest, and make payments through checks, debit cards, and credit cards.

Why are commercial banks better? ›

A commercial bank is an easy and flexible source of accepting and withdrawing money. These are the economical source of funds as it manages deposits and withdrawals at a low cost and involves no hidden cost. It generally provides the loan against some security.

What is the difference between commercial and retail customers? ›

Retail banks provide services to retail customers, whereas commercial banks provide their services to corporate customers and businesses, though most banking institutions have both a retail and a commercial division.

What explains the difference between retail and commercial banking brainly? ›

Final answer:

Retail banking serves individual customers with personal banking needs like savings accounts and personal loans, while commercial banks cater to businesses and large corporations offering services such as business loans and cash management services.

Which problem would be best addressed by a retail bank? ›

A retail bank primarily serves individual consumers. Therefore, a couple seeking a mortgage loan to buy a house is the best example of a problem addressed by a retail bank from the given options.

Why is retail banking important? ›

The retail bank plays an important part in the nation's economic recovery. It enables a better flow of money in the market by providing individuals with loans at a minimal rate of interest. When individuals have enough money, they can easily carry out manufacturing activities, which results in economic growth.

Can a bank be both retail and commercial bank? ›

As a result, most banking institutions have both a retail and a commercial arm. While the bank may have different teams that work on each account they are not separate institutions.

Can a bank be both retail and commercial? ›

Some banks offer both retail banking services and commercial banking services. How do these banks make a profit? Both commercial and retail banks lend money at a higher rate than they borrow it. This allows them to balance those that save more with those who borrow more, which is vital for a healthy economy.

What is the difference between commercial and business banking? ›

'Business' banking generally refers to the services used by smaller companies, including sole traders. 'Commercial' or 'corporate' banking generally refers to the services used by larger enterprises with a high turnover.

What are the differences between Retail banks commercial banks and investment banks? ›

How do investment banks differ from retail and commercial banks? Retail banks accept deposits of money and lend it out to borrowers; commercial banks do the same but their depositors are businesses rather than individuals. Investment banks don't take deposits.

Is a bank commercial or retail? ›

Retail Banking: Offers services like savings accounts, personal loans, and credit cards. Commercial Banking: Provides services such as business loans, treasury management, and wealth management.

What are the disadvantages of commercial banking? ›

Disadvantages of commercial banks are as follows:
  • The funds received from the commercial banks are of short duration and the procedure of obtaining funds is a time taking affair as there is a lot of verification that needs to be done from the bank end.
  • The bank can set difficult conditions for granting of loans.

Should I go into commercial banking? ›

If you like working with numbers and are finance-focused and people-oriented, working in commercial banking might be a good field to break into. You could explore a variety of different roles while pursuing your education. It could also be a good option if you're looking to make a transition into a new field.

What is the highest paying job in commercial banking? ›

What are Top 5 Best Paying Related Commercial Banker Jobs in California
Job TitleAnnual SalaryMonthly Pay
Vice President Commercial Banking$164,547$13,712
Director Commercial Banking$155,547$12,962
Commercial Banking$142,579$11,881
Associate Banker$141,263$11,771
1 more row

Is commercial banking stressful? ›

Advantages and Disadvantages of Commercial Banking

While you can positively impact your clients and the economy, this career path may also require stressful and high-pressure client relationships and work environments.

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