Are you frustrated with deciphering the crypticerror codeson your Samsung washer? You’re not alone! Modernwashing machineslike Samsung’s high-tech models often rely on complex systems and sensors to ensure efficient and effective cleaning. However, when something goes wrong, understanding theerror codesthat appear on the display can be quite challenging.
These codes appear on thedigital displaywhenever the electronic control detects a component failure ormalfunction.
Models without digital displays usually useblinking lightsinstead to indicate amalfunction. When theseerror codesappear, it lets you know that there is a problem with your Samsung Washer. Knowing what the code means, and how to fix the problem is essential to return yourwashing machineto its working order.
In this article, we will go through the various Samsungerror codesexplain what they mean one by one, and give you tips on how to fix the problem and get your washer working properly once more.
Water Level orLeakage ErrorCodes (1E,LE, 1C,LC, LC1, 1 1C, 1LC)
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Error codessuch as 1E,LE, 1C,LC, LC1, 1 1C, and 1LCindicate either a water leakage, or there’s a problem with the water level sensors. To fix these types oferror codes, start by checking for any unnoticed leaks and fixing them. Even minor leaks can cause theseerror codes, so be thorough in your inspection.
Check if the washer is properly connected to the water supply, and ensure thehosesbehind are not clogged or kinked.
Avoid removing the screw on the back holding thedrain hose; if removed, replace it and the holder. Run anempty cyclewith no detergents or additives and see ifsudsappear during thecycle. If they do appear, it means toomuch detergentor additive has been used.
Repeat the process by runningempty cyclesuntil there are no moresuds, then see if the codes appear again. Ifsudsdo not appear, and theerror codecontinues to appear, then consider getting an expert to handle the repair for you.
Not fillingError Codes(NF, 4C, 4E, 1 4C)
If yourSamsung washing machineis displaying theseerror codes, then it means water is not entering the washer correctly. To fix this error, make sure both the hot andcold water supply hosesare connected correctly to the washer (hot to hot and cold to cold).
If the lines are not connected properly, you will get an error message when the washer attempts to use water duringcycles.
Open the water valves completely and run anempty cycle. Drain thehoseand insert it properly (6 inches) into the drain pipe. Turn off or unplug the washer for a few minutes, then restore power and try to run acycle.
If theerror codepersists, you may need to visit an expert or contact the Samsung Support Center and request service.
Hot & Cold WaterError Code(NF1, 4C2, 4E2,CE, 14C2)
If your Samsung washer displays one of theseerror codes, it indicates a simple yet crucial issue: the water from thecold water supplyis extremely hot. This happens when the supplyhosesare accidentally swapped, connecting the cold water to the hotinletand the hot water to the cold waterinlet.
To resolve this issue, correct the connections by matching the water supply to the appropriateinlets. Connect thecold water supplyto the coldinlet(typically marked with a blue label), and the hot water supply to the hotinlet(typically marked with a red label).
This type of error does not require professional service. Simply correct the connections, and you’ll be able to continue using your washer without any issues.
Water DrainError Codes(ND, 5E,SE, 5C,SC, 1 5C)
Theseerror codesindicate that water is not draining properly from thewashing machineat the correct speed or not draining at all. You will likely see theseerror codesif water does not drain, or overflows from the washer. To get your washer draining water again, turn off the washer and ensure it is level.
Inspect thedrain hoseand check if it is functioning properly. Clean the pumpfilters, then turn the washer back on and start acycle. The washer should drain at the beginning of thecycle.
Overflow Error(OE, 0E,OC, 0C, 1OC, 1 0C)
If your Samsung Washer is displaying theseerror codes, it means there is toomuch waterin the washer. Check thedrain hosefor any blockage and clear it. Clean the pumpfilters, and run anempty cycleto see if the washer drains properly.
Jammed ButtonError Codes(E2, bE2, 6E2, BE2*, 8E2*)
Theseerror codesindicate that a button on the control panel is stuck or continuously pressed. To resolve this issue, turn off the washer and unplug it from the power source. Inspect the buttons on the control panel. Press and release each button while gently wiggling it back and forth to ensure proper movement and contact.
Repeat this process for all buttons on the control panel. If any buttons appear to be damaged or theerror codepersists after turning the washer back on, you may need to contact the Samsung Support team for assistance.
Note: On some Samsung Washer models, theerror codeBE2* (8E2*) may indicate a Jammed Button Error, while on others, it may signify a Mems Sensor Error.
Voltage ErrorCodes (9C1, 9C2,PF, 3E*, 2E, 9E1, 9E2,UC, 19C1, 19C2)
Theseerror codesindicate an irregularity in the electrical voltage being supplied to thewashing machine. A Power Failure (PF) Error may also occur if the power went out suddenly before thewashing machinecould properly shut down.
This could happen during a power outage if the machine was unplugged during acycle, or if the circuit breaker tripped. To resolve this issue, ensure that thewashing machineis connected to a dedicated circuit properly and not to an extension cord.
Note: On some models, the 3E* code represents aVoltage Error, while on others, it indicates a Motor Error (listed in the All Other Errors section). Refer to youruser manualto determine the specific meaning of the 3E code for your model.
Door Error (dS, d5, FL,LO, L0,dE, dE1, dE2,dC*, dC1,dL, 1dC, 1dC4, 1dC1)
Theseerror codesappear when thewasher dooris not properly closed and locked. If your washer is displaying these codes, inspect thelatchand ensure it is securely fixed. Check for any obstructions, such as laundry or debris, obstructing the door’s closure.
Verify that the door is firmly closed and properly secured before running acycle. If the issue persists or if there is visible damage to the door orlatch, please reach out to an expert technician or your Support Center for assistance.
Note: Thiserror codemay appear even when not in use, especially if theChild Lockfeature is activated and there is water present in the tub. Failure to close the door or deactivate theChild Lockwithin 30 seconds will result in thewashing machinedraining the tub.
On certain models,dCindicates a Door Error, while on others, it signals anUnbalanced Load Error. Check youruser manualto determine the interpretation for your specific model.
Detergent DrawerError Codes(SDC, 5DC)
Theseerror codesappear when the washer’sdetergent draweris not fully closed or properly seated. To resolve this issue, inspect the drawer and check for any obstructions ordetergentbuildup preventing it from closing fully. Clear the obstructions and buildups around the drawer before running anempty cycle. Theerror codeshould disappear, and you can continue running your washer as usual.
Excessive Suds ErrorCodes (SUd, 5UD,Sd, 5d,SUdS, 5Ud5)
These Samsung Sud error codes indicate that the washer has detected an oversuding condition. It will pause briefly to allow the suds to dissipate and then continue the cycle automatically. Please note that you may see this error code flashing again at the end of the cycle as a reminder, but this does not necessarily indicate a need for service. This error is typically caused by using an incorrect amount or type of detergent.
Add DoorError Codes(ddC, dC3)
If your Samsung Washer is displaying these codes, it means theAdd dooris not closed or locked properly. Inspect thelatch, and ensure it is securely fixed. Remove any laundry or other items caught in theAdd door. If theerror codecannot be corrected, then there might be some damage to theAdd Doororlatch.
Unbalanced Load ErrorCodes (Dc*,Ub, U6,Ur,UE, 1Ub, 1U6)
Theseerror codesusually come up when the washer detects anunbalanced load. If you get aUrcode (Unbalanced LoadRetry), it means the washer is going to try and rectify the imbalance by adding more water, redistributing the load, and initiating thespin cycleagain.
This process may prolong thecyclebut doesn’t indicate amalfunction. However, other codes in this category signal that the washer will not complete thecycledue to theunbalanced load.
To resolve this issue, untangle and rearrange the laundry to be more balanced within the tub, then restart thecycleby pressing the Start button.
Note: On certain Samsung Washer models,DCrepresents anUnbalanced Load Error, while on others, it indicates a Door Error. Check youruser manualto determine the interpretation for your specific model.
Calibration Mode (Cb, C6)
Calibration Mode (Cb, C6) is a feature used to recalibrate the weight detection system of the washer. This system adjusts the amount of water used during eachcyclebased on the weight of the load. Calibration Mode is typically performed during the final stages of installation. It involves the tub or drum rotating back and forth for 1-3 minutes before completing automatically. However, it’s crucial to ensure that thewashing machineis completely empty before running Calibration Mode. If there are any items inside, they must be removed before initiating calibration mode.
Child LockCode (CL)
TheChild LockCode (CL) usually appears on newer washer models when theChild Lockfeature is enabled and water has been drained from the tub. This occurs as a safety measure wheneverChild Lockmode is activated, and there is an unsafe level of water remaining in the wash tub, while the door is opened. To clear the code, either power off and on the washer or disable theChild Lockmode.
Downloading Code (Dn)
This code usually appears when the washer is downloading an update. During this process, the control panel and dial will be unresponsive. Software updates typically take around 15 minutes to complete. Once the update has finished, this message will automatically disappear. Keep the washer powered on until the update is fully downloaded and installed.
List of Samsung Washer Error Codes
List of Samsung Washer Error Codes
AdditionalError Codes
Theseerror codestypically indicate issues with sensors or electronic components within thewashing machine, signaling that they are not functioning correctly.
9C6 – High-Temperature Circuit Error
9C7 – Hardware Overcurrent Error
9C8 – Software Overcurrent Error
18:8J – Model Option Error
3E, 3C, E3, 1 3C – Motor Error (Refer to your model’suser manualto determine if a 3E error is a Motor Error or aVoltage Error)
AE, AE6, AEb, AC6, ACb,AC, AC4, AC3, AC5, AE8, AEB, AE4, AE3, AE5, 1AC6, 1AC, AC7 – Communication Error
AE3 – DR Ready Modem Error
8E, 8E1, 8E2, BE, BE1, BE2, 8C, BC, 8C1, 8C2, BC1, BC2, 1 8C, 1 BC, 18C1, 1BC1, 18C2, 1BC2 – MEMS Sensor Error
8E, BE – Vibration Sensor Error (Applicable to some models)
tE, tE1, tC –Temperature SensorError
HC, HE, HE1, Hr, 1HC– Heater Error
PC, PE – Clutch Position Error
PC1, PE1 – Clutch Hall Signal Error
IE, SF, 5F, SF1, SF2, SF3, 5F1, 5F2, 5F3, 1 SF – System Error
Sr, 5r – System Relay Error
bE, 6E – Motor Speed Sensor Error
7E – SilverCare Error
To resolve these types oferror codes, follow these steps:
- Power off thewashing machinefor 2-3 minutes.
- Power it back on.
- Restart thecycle.
If the issue persists after attempting these steps, further assistance may be required.
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Adrian Simmons( Licensed Appliance Repair Expert )
Adrian is an ISCET licensed professional that has completed the National Appliance Service Technician Certification Exam and has the expertise to diagnose and repair any appliance. He is well-versed in the latest technologies and techniques and is always up-to-date on the latest industry standards.
