Canon U.S.A., Inc. | Official Canon Service and Support, Canon drivers, Canon tech support and Canon warranty information. (2024)

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" $(".support-browse-results-highlvl-container").append(htmltoappend); if (countcat == 1) { supportcat = originaljsonname; pagedepth = 2; lvlskip = 1; $('.support-browse-results-hr-top').css("display", "none"); $('.support-browse-arrows-container').css("display", "none"); $(".support-browse-results-models").html(""); displayModels("None"); } } } }); }); $(document).on('click', '.support-browse-results-subcats-text', function () { var elementtoshow = $(this).attr('data-content'); $("#support-browse-results-container").css({ "visibility": "hidden", "position": "absolute", "left": "-9999px", "opacity": "0" }); $("#support-browse-results-final-container").css({ "visibility": "visible", "position": "relative", "left": "0", "display": "flex", "opacity": "1" }); pagedepth = 2; supportcat = elementtoshow; var supportcattouse = supportcat.replace("and", "&"); supportcattouse = supportcattouse.replace(/-/gi, " "); var supportsubcat = ""; $(".support-browse-results-topcat").html(supportcattouse.toUpperCase()); $.ajax({ url: ajaxurl, crossDomain: true, type: "GET", success: function (data) { var countcat = Object.keys(data[supportparent][supportcat]).length; counterforcats = countcat; var supportkeys = Object.keys(data[supportparent][supportcat]); var supportkeysname = ""; var htmltoappend = ""; var originaljsonname = ""; for (var i = 0; i < countcat; i++) { originaljsonname = supportkeys[i]; supportkeys[i] = supportkeys[i].replace("and", "&"); supportkeysname = supportkeys[i].replace(/_/gi, " "); supportkeysname = supportkeysname.toUpperCase(); if (i == 0) { htmltoappend = "

" + supportkeysname + "

" displayModels(originaljsonname); } else { htmltoappend = "

" + supportkeysname + "

" } $(".support-browse-results-lowlvl-container").append(htmltoappend); } if ((counterforcats <= 5 && screen.width > 767) || (counterforcats <= 3 && screen.width <= 767)) { $('.support-browse-results-lowlvl-container').css("justify-content", "center"); } else { $('.support-browse-results-lowlvl-container').css("justify-content", "flex-start"); } if (counterforcats < 6 && screen.width > 767) { $('#support-right-arrow').css("display", "none"); $('#support-left-arrow').css("display", "none"); } else { if (screen.width > 767) { $('#support-right-arrow').css("display", "block"); $('#support-left-arrow').css("display", "block"); $(".support-icon-left-arrow").css({ "opacity": "0" }); $(".support-icon-right-arrow").css({ "opacity": "1" }); } } if (supportkeysname == "NONE") { $('.support-browse-results-hr-top').css("display", "none"); $('.support-browse-arrows-container').css("display", "none"); } else { $('.support-browse-results-hr-top').css("display", "block"); $('.support-browse-arrows-container').css("display", "flex"); } } }); }); $(document).on('click', '.support-browse-results-catselect-text', function () { var elementtoshow = $(this).attr('data-content'); $(".support-underline").removeClass("support-underline-active"); $(".support-browse-results-catselect-text").removeClass("support-browse-results-catselect-text-active"); $(this).addClass("support-browse-results-catselect-text-active"); $(this).children().addClass("support-underline-active"); $(".support-browse-results-models").html(""); displayModels(elementtoshow); }); function displayModels(modelcat) { $("#support-browse-results-container").css({ "visibility": "hidden", "position": "absolute", "left": "-9999px", "opacity": "0" }); $("#support-browse-results-final-container").css({ "visibility": "visible", "position": "relative", "left": "0", "display": "flex", "opacity": "1" }); $.ajax({ url: ajaxurl, crossDomain: true, type: "GET", success: function (data) { var countcat = Object.keys(data[supportparent][supportcat][modelcat]).length; var supportkeys = Object.keys(data[supportparent][supportcat][modelcat]); var supportkeysname = ""; var htmltoappend = ""; var originaljsonname = ""; var linktoappend = ""; for (var i = 0; i < countcat; i++) { originaljsonname = data[supportparent][supportcat][modelcat][i].name; linktoappend = data[supportparent][supportcat][modelcat][i].spdplinks; supportkeysname = originaljsonname; htmltoappend = "" + supportkeysname + "" $(".support-browse-results-models").append(htmltoappend); } } }); } $(".support-browse-results-back").click(function () { if (pagedepth == 1) { $(".support-browse-container").css("display", "block"); $("#support-browse-results-container").css({ "visibility": "hidden", "position": "absolute", "left": "-9999px", "opacity": "0" }); $(".support-browse-results-topcat").html(""); $(".support-browse-results-highlvl-container").html(""); } else if (pagedepth == 2 && lvlskip == 0) { pagedepth = 1; $("#support-browse-results-container").css({ "visibility": "visible", "position": "relative", "left": "0", "display": "flex", "opacity": "1" }); $("#support-browse-results-final-container").css({ "visibility": "hidden", "position": "absolute", "left": "-9999px", "opacity": "0" }); $(".support-browse-results-topcat").html(supportparent.toUpperCase().replace(/-|_/gi, " ")); $(".support-browse-results-lowlvl-container").html(""); $(".support-browse-results-models").html(""); } else if (pagedepth == 2 && lvlskip == 1) { pagedepth = 0; lvlskip = 0; $(".support-browse-container").css("display", "block"); $("#support-browse-results-container").css({ "visibility": "hidden", "position": "absolute", "left": "-9999px", "opacity": "0" }); $("#support-browse-results-final-container").css({ "visibility": "hidden", "position": "absolute", "left": "-9999px", "opacity": "0" }); $(".support-browse-results-topcat").html(""); $(".support-browse-results-highlvl-container").html(""); $(".support-browse-results-lowlvl-container").html(""); $(".support-browse-results-models").html(""); } }); $(".support-browse-results-close").click(function () { pagedepth = 0; lvlskip = 0; $(".support-browse-container").css("display", "block"); $("#support-browse-results-container").css({ "visibility": "hidden", "position": "absolute", "left": "-9999px", "opacity": "0" }); $("#support-browse-results-final-container").css({ "visibility": "hidden", "position": "absolute", "left": "-9999px", "opacity": "0" }); $(".support-browse-results-topcat").html(""); $(".support-browse-results-highlvl-container").html(""); $(".support-browse-results-lowlvl-container").html(""); $(".support-browse-results-models").html(""); }); /* Carousel left/right */ $('#support-left-arrow').click(function () { var leftPos = $('.support-browse-results-lowlvl-container').scrollLeft(); $(".support-icon-right-arrow").css({ "opacity": "1" }); $(".support-browse-results-lowlvl-container").css({ "margin-right": "0px" }); $(".support-browse-results-lowlvl-container").animate({ scrollLeft: leftPos - $('.support-browse-results-lowlvl-container').width() - 110 }, 800); if (leftPos - $('.support-browse-results-lowlvl-container').width() - 110 <= 0) { $(".support-icon-left-arrow").css({ "opacity": "0" }); } }); $('#support-right-arrow').click(function () { var leftPos = $('.support-browse-results-lowlvl-container').scrollLeft(); var howmanysubcats = $(".support-browse-results-lowlvl-container").children('.support-browse-results-catselect-text').length; var howbigissubcatcontainer = (howmanysubcats * ($('.support-browse-results-catselect-text').width())) - ($('.support-browse-results-catselect-text').width() * 2); $(".support-icon-left-arrow").css({ "opacity": "1" }); $(".support-browse-results-lowlvl-container").css({ "margin-left": "0px" }); $(".support-browse-results-lowlvl-container").animate({ scrollLeft: leftPos + $('.support-browse-results-lowlvl-container').width() }, 800); console.log(leftPos + $('.support-browse-results-lowlvl-container').width() + " - " + howbigissubcatcontainer); if (leftPos + $('.support-browse-results-lowlvl-container').width() >= howbigissubcatcontainer) { $(".support-icon-right-arrow").css({ "opacity": "0" }); } }); function titleCase(string) { var sentence = string.toLowerCase().split(" "); for (var i = 0; i < sentence.length; i++) { sentence[i] = sentence[i][0].toUpperCase() + sentence[i].slice(1); } sentence = sentence.join(" "); return sentence; } $("#support-clear-text-button").click(function () { $(this) .prev("#support-searchbar") .val(""); $(this).removeClass("support-show-close"); }); $(document).on("input", "#support-searchbar", function () { $(this) .next("#support-clear-text-button") .addClass("support-show-close"); }); $(".support-search-clear-text").click(function () { $("#support-searchbar").val(''); }); if (screen.width > 767) { $("#support-searchbar").attr('placeholder', 'Start typing your product name (e.g. EOS 5D Mark IV)'); } else { $("#support-searchbar").attr('placeholder', 'Start typing your product name'); } window.matchMedia("screen and (max-device-width: 767px) and (orientation: portrait)").onchange = function (event) { if (window.matchMedia("screen and (max-device-width: 767px) and (orientation: portrait)").matches) { $("#support-searchbar").attr('placeholder', 'Start typing your product name'); } else { $("#support-searchbar").attr('placeholder', 'Start typing your product name (e.g. EOS 5D Mark IV)'); } }; $("input.support-top-banner-searchbar").focusin(function () { document.documentElement.style.setProperty('--current-color', 'var(--gradient-color)'); }); $("input.support-top-banner-searchbar").focusout(function () { document.documentElement.style.setProperty('--current-color', 'var(--normal-color)'); }); });

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Canon U.S.A., Inc. | Official Canon Service and Support, Canon drivers, Canon tech support and Canon warranty information. (2)Canon U.S.A., Inc. | Official Canon Service and Support, Canon drivers, Canon tech support and Canon warranty information. (3)Canon U.S.A., Inc. | Official Canon Service and Support, Canon drivers, Canon tech support and Canon warranty information. (4)

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FAQs

Will Canon replace my printer? ›

Product for which a replacement has been requested must be diagnosed by a Canon Contact Center Representative to determine the nature of the problem, and whether the Product is eligible for service under the Product's Limited Warranty, before an exchange will be made.

Is Canon technical support free for printers? ›

For FREE online web support, be sure to visit the support page for your product on the official Canon USA website at usa.canon.com/support. For help setting up your Canon inkjet printer, visit ij. start. canon.

How do I download a Canon printer to my computer? ›

Download drivers or software
  1. Go to the Canon Support page so we can search for the specific printer model you have.
  2. Enter your Canon model in the box. ...
  3. You will be redirected to the support page for the model you searched for in the previous step.
  4. Select the Software & Drivers button.
May 12, 2015

How do I update my Canon printer driver? ›

Updating Canon Printer Drivers Using Device Manager
  1. Step 1: Start Device Manager by holding down the Windows key and press 'R'
  2. Step 2: Under 'print queues” find your printer.
  3. Step 3: Right-click on the canon printer listed . ...
  4. Step 4: Click “Search automatically” for updated driver software.
  5. Step 5: Restart your computer.

Do you have to replace all ink cartridges to print Canon? ›

The printer can't print unless both the color ink cartridge and black ink cartridge are installed. Be sure to install both cartridges.

Is it worth keeping old printers? ›

New printers consume less energy and cost less to operate. New printers outperform older models and save money. More than three calls a year for a repair is too many. So, if you're printer doesn't print perfectly for at least a stretch of four months, a new printer might be the right option.

Why is my Canon printer not working with my computer? ›

If your Canon printer does not respond while connected to a Windows computer, the "Use Printer Offline" option may be enabled on your system. The optimal solution in this situation would be to disable this feature and then attempt printing. The inability of your Canon printer to respond is no longer an error.

Does Canon printers require an account? ›

You must create and maintain a MyCanon Account. You will manage the PIXMA Print Plan you select, including maintenance of your payment method, through the Dashboard on your MyCanon Account page.

Can you set up a Canon printer without a CD ROM? ›

Confirm that the light next to the Wi-Fi button is flashing blue. Go to the printer's access point and click the WPS button for two minutes. Once the printer is connected to Wi-Fi, the Power and Wi-Fi lights will stop flashing. The Canon wireless printer connected successfully without a CD on your Windows.

Can I connect my Canon to my computer? ›

Connect your camera to the computer using its interface cable or a USB cable (sold separately), and launch the EOS Utility. Click [Web Service settings]. The login screen will be displayed. Enter the email address associated with your Canon ID and your password, and click [Log in].

What to do after installing a Canon driver? ›

Once finished you should be presented with a screen to restart your computer. Press the Restart button to complete the installation of the driver. After restarting your computer go to Devices and Printers, then right click on the freshly installed Canon Copier and select Printer Properties.

Is Canon tech support free? ›

How do I update my printer driver for free? ›

Use Windows Update

Windows Update might find an updated version of your printer driver. To use it: Select Start , then select Settings > Windows Update. Select Check for updates.

Why is my printer suddenly not responding? ›

Check that the correct paper is properly loaded into the printer and hasn't gotten jammed, wrinkled, or torn. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may fix a printer that's not responding.

Does Canon buy back printers? ›

Canon does not have a buy back program. If you own a Canon printer which is out of warranty and is in need of a repair, we do have our Canon Upgrade Program. This allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

Is it cheaper to fix a printer or buy a new one? ›

Cost is one of the most important things to think about when deciding whether to fix a broken printer or buy a new one. It may be cheaper to fix a printer than to buy a new one, especially if the problem isn't too big.

Is it worth repairing a Canon printer? ›

– Look at the cost of consumables: If you still have lots of printer supplies, such as ink cartridges or toner, it may be worth repairing your printer to get the most out of these consumables. However, if the cost of the repair is significantly more than the cost of the consumables, just replace the printer.

How long is the warranty on a Canon printer? ›

The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one (1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for 90 days from the date of original purchase for refurbished Products.

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